Terms & conditions

REFUND POLICY

The AEA are committed to offering excellent customer service and as such provide a cancellation and refund procedure for online purchasing of event tickets.

Having completed a ticket purchase you have the right to cancel your transaction and receive a refund minus an administration fee of 20% if cancellation notification is received in 7 days of purchase and 14 days prior to an event start date.

How to cancel your booking:

  1. Please send an email to events@aea.uk.com or letter to AEA, Samuelson House, 62 Forder Way, Hampton, Peterborough PE7 8JB for the attention of Tillage-Live, including the following details
    1. Time and date of purchase
    2. Number of tickets purchased
    3. Method of payment
    4. Name of purchaser
    5. Email address
    6. Copy of the receipt of purchase
  2. The AEA will acknowledge receipt of the request within 3 working days.
  3. If the terms of the cancellation policy are met, the AEA will process the refund via the original method of payment within 5 working days of the event end date. Please note the time allowed to process the refund is required to ensure entrance to an event is not attempted on a cancelled ticket.
  4. The AEA will confirm the date and amount of any refund made to the purchaser via email, on the date in which the refund is made.

 Under no circumstance will cancellation requests be considered after the event date due to non-attendance.

TILLAGE-LIVE EVENT 2024 SAFETY POLICY STATEMENT

A condition of entry to Tillage-Live is your agreement to comply with the event’s safety policy and requirements. These are summarised below together with formal safety policy statement.

The organisers remind all exhibitors of their general rules and duties under the Health & Safety at Work Act 1974 to ensure, so far as is reasonably practicable, the health and safety of their employees and all other persons who may be affected by their work activities. Where relevant, exhibitors are reminded in particular of Section 6 of the said Act, which applies both to machinery safeguards and the use of substances. Exhibitors are also reminded of their general ‘duty of care’ to all persons who may be affected by their activities.

This year we would particularly draw your attention to additional items that will improve safety and demonstrate a commitment to safety from everyone concerned with the Tillage -Live event and we remind all exhibitors of the need for a nominated safety officer.

All exhibitors should prepare a written risk assessment covering all aspects of attending the events, from equipment arrival and unloading to procedures for equipment management in close proximity to visitors and to the removal of machines from the site, loading, after the event. A copy of this risk assessment should be sent to the organisers. This assessment should include all sub-contractors working for you as the manufacturer at the event.

The organisers reserve the right to stop an exhibitor from taking part in the event. If, in the opinion of the organisers, an exhibitor is not complying with the safety requirements of the event: Or the nominated safety officer (or a declared representative) is not in attendance at the pre-event safety briefing.

The organisers hold exhibitors wholly responsible for the observance of statutory regulations governing the safety of machinery displayed and working on their plot.

We would particularly draw exhibitor’s attention to the following: These are intended as guidance for exhibitors and should not be viewed as exclusive.

Risk assessment – All exhibitors and sub-contractor staff should be supplied with information regarding the location, times, off loading facilities and the offloading site for each event. All staff involved, on behalf of exhibitors at the events should be competent to carry out the duties with which they are charged, supplied with Personnel Protective Equipment where appropriate and trained in its use.

Attention should be made to height hazards, particularly overhead power cables. Use only nominated access routes from unloading areas to plots.

Electrical equipment should have adequate earth, below voltage and correctly routed cables. Any hazardous substances brought onto the site should be properly stored and handled. Fire protection for tents and exhibition units should also be considered.

Event Operation – Exhibitors are reminded that the nominated safety representative must be on site at all times including build up and take down of the exhibitors equipment and working plot. Nominated drivers must be competent and known to the exhibitor’s safety representative and must be briefed regarding all relevant aspects of the event and site. Particular awareness during the public times of the Tillage-Live event for visitor numbers and flow, headland manoeuvres, stop and start up procedure.

Only nominated drivers are allowed to drive during the demonstration. Passengers allowed only if there is a formal seat, no more passengers than there are seats. Be aware of issues particularly involving young, elderly and foreign visitor language limitation/barriers.

All equipment must be stopped, lowered to ground, engine stopped and keys removed before operator leaves the cab.

Reporting of Accidents – In the unlikely event of an accident, the circumstance must be reported immediately to the Event Manager Andy Newbold (Mobile 07753 612294). A written report shall be submitted if required. 

With an event of this size and with so many machines working there is potential for accidents, however with the consideration of this brief and application of general health and safety principles throughout the event, accident potential should be minimised.